Your Day Spa Visit

 

Check In To Check Out On Stress

For new guests, please arrive 15 minutes before your treatment to allow time for us to get to know you better by getting your preferences and background information. For all guests, late arrival will mean we have to cut your treatment short as we can’t hold up the guest after you who has arrived on time so please try to be there in time to catch your breath and relax before your treatment.

Don’t Leave Us Hanging

Like many businesses, we rely on having our team happily booked to be able to price our treatments accordingly. If you cancel at short notice that means we have a period of time where we have costs of wages and running the business and most likely will have turned away other guests earlier, as we may not have time to resell your time slot. Please give us 24 hours notice (48 hours for bookings for 2 or more guests) if you can’t make it or we do need to charge 50% of your treatment cost. We may require a credit card or voucher number to secure your booking which will only be charged if you

no-show or cancel within the time zone.  

Our Charges

All prices are GST inclusive and subject to change without notice. We accept major credit cards and eftpos and all treatments must be paid on or before the day you have them.


www.formespa.co.nz  I  0800 367 772

CLICK HERE to download client consultation forms