Gift Voucher FAQ's

How long is a gift voucher valid for?
Our gift vouchers are valid for 6 months from date of issue.

Can I use my gift voucher at any Forme Spa?
Yes, gift vouchers can be redeemed at any of our 10 spas.

Where can I buy a gift voucher?
For your convenience, you can order gift vouchers online or buy from any of our Forme Spa locations. We can deliver to an address of your choice.

How are the gift vouchers presented?
Gift vouchers are beautifully presented in a gift envelope with ribbon, so they look pretty!

Do I have to choose a specific treatment, or can I just have a dollar value?

You can select either option, a specified dollar amount, or specific spa treatment or spa package (excluding injectables - as the Medical Council do not approve of gift vouchers for medical treatments).

Is my gift voucher refundable?
No, gift voucher purchases are non-refundable and our cancellation policy applies.

How soon can I get my gift voucher if I buy it online?
You will generally receive your gift voucher withing 1-2 working days, however rural areas may take longer and there can be delays with couriers during the Christmas period. We will email you a confirmation when we have processed your order.  

What is the cost for sending online vouchers?
Delivery is $7.50 for a courier delivery and we will email you a track and trace number.

 

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